Your account in an online casino is blocked for many reasons. This article will go over a few of the most common causes. It will help you to stay clear of them and play at an online casino without any issues.
A lot of online casinos need you to register for an account. You can transfer money to be bet here. Therefore, this account may be blocked by the casino if you violate any of the listed rules.
Many failed attempts to sign in
An account may be blocked if a person tries to access their online casino too frequently without success. It is done to save the player’s funds. When hackers attempt to get access to users’ accounts, they could be the cause of failed login attempts. Support personnel can help you in regaining access to and activating your gaming account in this case.
If you get a notification saying that too many unsuccessful attempts at logging in have blocked your account. You must enable two-factor authentication. By doing this, you’ll improve the security of your sign-ins and protect yourself from cyber-attacks.
Fail to verify the account
Upon opening your online casino account. You will need to go through a KYC process to prove who you are. Players must submit a copy of their ID or another document that can be used to confirm their account. This step is a must at all regulated UK casinos. Since the UK Gambling Commission (UKGC) mandates that licensees confirm each customer’s account.
If you don’t verify it within a specific amount of time after registering with the casino. Your account will get blocked. Therefore, you have no excuse not to finish the KYC process if you have chosen to play at a legal UK casino. Because you cannot access any games, not even in fun mode, until you have verified your account.
The verification steps that new casino players must do is to make sure that they are of legal gambling age. Since authorities are quite severe about prohibiting underage gambling. Moreover, an online casino will ban an account right away if they find out that it is of a minor. Also, operators who are found to offer gambling items to minors risk severe penalties.
Suspicion of bonus abuse is a very common reason for the ban of your online casino account. New players qualify for a welcome incentive of some kind, such as free spins or a deposit match bonus. The same player opens many accounts to get the benefits of these casino promos. Therefore, all their accounts get blocked if found by the authorities.
Bonus terms and conditions also state that an offer is limited to one person from the same IP address and home.
Not following the rules and conditions of the casino
If you don’t follow the terms and conditions of the bonus. Not only might you lose your gaming account. You risk getting suspended for breaking the general rules of the online casino. Therefore, you must educate yourself about all the online casino’s rules. This is to ensure that you use the website according to its terms and conditions. In this manner, you can be sure that you won’t violate any of the terms and conditions of the website. And there won’t be any danger of having your account blocked.
If you create gains that are far too big, you run the risk of having your account suspended. Virtual casinos may ban certain accounts if they produce large profits. Since they must keep a balance between their profit and the wins they pay out. Therefore, your account won’t be banned if you win a progressive jackpot. But a lengthy winning streak can tip off the casino to potential dishonest play.
Unusual betting trends
Suspicious activity is one of the reasons an online casino account can be blocked. All active gambling activity is tracked by cutting-edge software used by virtual casinos. Therefore, anomalous betting patterns are identified and may serve as the basis for the ban of accounts.
An online casino may be alerted to the usage of bots if its AI recognizes patterns of behavior. Such as betting the same amount on particular poker hands or maxing out slot machine bets at times of the day. That would block the suspected account instantly and permanently.
Sometimes things don’t work out the way you planned. In the unlikely event that your account at the online casino is blocked. You will be better equipped to handle the situation. Therefore, keep in mind to maintain your composure, kindness, and reason throughout this process. Try reaching out to customer support first, and don’t be afraid to look for other help if that doesn’t work.